How to Add New Incident Types to Your Deployment Logs


Incident types are fully customizable to suit your agency's needs.
Note: Only site administrators can make changes in your site settings.

Adding a New Incident Type

  • Click on your user icon in the top right corner and select Settings
  • In the left-hand menu, open the Deployment Options dropdown
  • Select Incident Types and Tags
  • Click + Add in the top right corner of the Incident Types column


  • Enter the name of the new Incident Type

  • Click Save to apply the changes

Editing an Existing Incident Type

Need to make adjustments to an existing incident type? Here's how:
  • Click on the Incident Type you want to edit
  • Update the name or click Delete to permanently remove the Incident Type

  • Click Save to apply the changes

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