How To Change Or Reset Your Dogteampro Password
Whether your agency requires you to update your password every so often, or you forgot it, there are two ways to update your password.
Note: Passwords must be 7-50 characters in length, and require an uppercase letter and number.
How To Update Your Password
To update your password first click on your initials in the top right and click on your name.
- From your user profile, click on "Edit" to open your user settings.
- Click on "Change Password" and type your new password
- Finally, click on "Save" to apply the changes.
How To Reset A Forgotten Password
If you forget your password, you can reset it from the login screen following the steps below:
- Open your web browser, and go to the Dogteampro login page at https://app.dogteampro.com
- Click the “Reset it here” option below the password section:
- You will then be prompted to enter your email address:
You will receive an email from support@dogteampro.com that contains a link to reset your password. Click on the reset password link.
Note: If you don’t see the email within a few minutes, be sure to check your spam folder and make sure your IT department is not blocking emails from Dogteampro.
A screen will appear that will allow you to enter your new password. Enter your new password and type it again in the “Confirm Password” field below, and hit “Reset”.
How To Reset A Password For Another User
As a system administrator, you can help your team members change their Dogteampro password at any time.
- Click on your intials in the top right and select "Settings," then click on the "Users" tab.
- Click on the user you wish to modify to access their Profile.
- Click on "Edit" to open the user's settings.
- Click on "Change Password" and type a new generic password for the user. Additionally, click on "Send Email" to allow the user to change the generic password you created to something secure.
- Click on "Save" to apply the changes.
