How To Change Or Reset Your Dogteampro Password
Note: Passwords must be 7-50 characters in length, and require an uppercase letter and number.
How To Update Your Password
As a best practice, some agencies require their teams to update their passwords regularly to comply with security policies.
To update your password first click on the "My Profile" option
- From your user profile click on "Edit" to open your user's settings.
- Click on "Change Password" and type your new password
- Finally, click on "Save" to apply the changes.
How To Reset A Forgotten Password
As a user, if you forget your password you have the ability to reset it at any time.
To reset your password, follow the steps below:
- Open your web browser, and go to the Dogteampro login page at https://app.dogteampro.com.
- Click the “Reset it here” option below the password section:
- You will then be prompted to enter your email address:
You will receive an email from
support@dogteampro.com that contains a link to reset your password. Click on the reset password link.
Note: If you don’t see the email within a few minutes, be sure to check your spam folder and make sure your IT department is not blocking emails from Dogteampro.
A screen will appear that will allow you to enter your new password. Enter your new password and type it again in the “Confirm Password” field below, and hit “Reset”.
How To Reset A Password For Another User
As a system administrator, you can help your team members change their Dogteampro password at any time. Users with admin permissions have the ability to change other user’s passwords as well as their own.
- To change a password, go to the top right and use the drop-down arrow to select “Settings.” Then click on the “Users” tab.
- Click on the user you wish to modify to access their Profile.
- Click on "Edit" to open the user's settings.
- Click on "Change Password" and type a new generic password for the user. Additionally, click on "Send Email" to allow the user to change the generic password you created to something secure.
- Click on "Save" to apply the changes.
